How to Adjust the Resolution of Expense Receipts

In Nexonia's Expense module, users have the ability to adjust the resolution of their expense receipts between high resolution and low resolution, which adjusts the image quality of the expense receipts for viewing in an expense report. 

This article provides directions on how to change a receipt from high resolution to low resolution within an expense item or expense report, as well as directions on setting the default resolution for expense receipts.

Note: This feature is not available in the Receipt Wallet. 

Setting the Receipt Resolution in Expense Reports

The steps below provide directions on how to switch a receipt's quality between high resolution and low resolution when viewing the receipt in an expense item or expense report.

Step 1: Go to Expenses

Step 2: Open an expense report, then open the desired expense item.

TIP: The feature is also available via the Manage Receipts feature within an expense report

Step 3: On the right side of the expense item is the Receipt viewing panel. At the top, you can click the circle resolution icon to toggle between low resolution and high resolution.

TIP: If the receipt is not loading or an error appears where the receipt should be, try switching to high resolution.

Setting the Default Receipt Resolution

Each user can customize their default resolution setting for expense receipts within their own account. The steps below provide directions on how to adjust your own default expense receipt resolution for expense receipts in your account.

Step 1: Select your name in the top right corner

Step 2: Click Account Settings

Step 3: Click Edit

Step 4: Go to Low resolution enabled and select 'Yes' to default all receipt views to low resolution, and select 'No' to default all receipt views to high resolution.

Step 5: Click Apply when done to save the changes. 

For additional guidance on uploading and managing receipts, please see Adding Expense Receipts on the Web.