This article lists common error messages which may be returned from QuickBooks Online when running a configuration sync with QuickBooks Online.
In Nexonia, view these error messages from QuickBooks Online > Configuration Sync.
Please Note: This may be labelled differently in your configuration.
Error: Some other Exception in SDK or network happened: ERROR CODE:120, ERROR MESSAGE:Authorization Failure, ERROR DETAIL:AuthorizationFailure: --11014-You do not have access to use QuickBooks Online Plus., statusCode: 401
This is an intermittent issue with QuickBooks Online that usually gets resolved by disconnecting and then reconnecting your credentials to it.
Go to the Quickbooks Online tab > Integration Setup > Edit Parameters > Disconnect. After disconnecting the integration, follow the steps outlined in this article to re-connect the integration.
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