Data integrations can be suspended for a number of reasons, most commonly due to repeated export errors. When a data integration is suspended, administrators have the ability to reactivate it to resume their exports.
This article shows you, a Nexonia Administrator, how to reactivate an integration.
Step 1: Open the Integration tab and click Integration Setup.
Step 2: The suspended integration will be listed in red and includes suspended in the name. Click Edit next to that integration.
Step 3: Uncheck the Suspended box. Then, click OK to save. Your integration will now be reactivated and you can resume your exports again.
Please Note: If there is an Unexpected Error in your data export right before the integration is suspended, it's recommended that you leave the integration suspended and contact the Support team for help.
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