This article lists common error messages which may be returned from Xero when exporting Nexonia expense data to Xero.
In Nexonia, view these error messages from Xero> Expense Reports > choose the Integration from the drop-down menu if you have more than one > in the Message column on the right, click Failure or Partial Success from the most recent integration log entry.
Expense Export Errors:
Error: Can't export report for 'XXXX'. as this user is not part of the integration
Reason:
This is caused by the listed user being inactive in Xero
Solution:
Activate the user in Xero and trigger another export
Error: Xero Message: Invoice not of valid status for modification
Reason:
There is likely already an invoice with the same number in Xero
Solution:
A prefix can be added to the invoice number in Xero, such as NEX-[followed by invoice number]. Go to the Xero tab > Integration Setup > Edit Parameters > Expense - Page 1 > if you look in Bill Reference, it will probably say ${report.exportCode}. Make that NEX-${report.exportCode} to add NEX- to the exported invoices in Xero, preventing invoices from having the same number causing errors.
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