It's hard to know exactly what characters an ERP will allow or reject, so here are three best practices when entering a memo on a Nexonia Expense report:
- Avoid using special characters in the Memo field. This would include quotation marks and shift key characters. In most cases it's OK to use these characters, but if you have a report that won't upload or is generating an export error, take a look at the report title or the item memo fields, you may find a character that your ERP doesn't support.
- Avoid copying and pasting from somewhere else into the memo field. There will often be some hidden characters or tabulation that would cause an issue uploading or transferring over to your ERP.
- Never use Emojis. Emojis will cause most ERPs to generate an error that is unclear, and will often reject the entire file.